Business Applications — connect every process
Unify sales, service, finance and operations on Dynamics 365, and build the apps and automation you need with the Power Platform. GDS Africa delivers it end to end.
The challenge
Disconnected systems hold the business back
Siloed CRM, ERP and spreadsheets create manual work, blind spots and slow decisions.
Siloed data
Sales, service and finance run on separate systems that don’t talk to each other.
Manual processes
Repetitive, error-prone tasks consume time that should go to customers.
Costly custom dev
Bespoke software is slow and expensive to build and maintain.
What we deliver
CRM, ERP and low-code — unified
The Dynamics 365 and Power Platform stack to run and automate your business.
Dynamics 365 CRM
Sales, Customer Service and Field Service that give a single view of every customer.
Dynamics 365 ERP
Finance, Supply Chain and Business Central to run operations end to end.
Power Apps
Build custom business apps fast, with low-code, on a secure and governed platform.
Power Automate
Automate workflows and repetitive tasks across your systems — RPA included.
Power BI
Turn data into interactive dashboards and decisions everyone can act on.
Copilot Studio
Build custom AI copilots and agents tailored to your processes.
How GDS delivers it
From roadmap to managed service
Delivered by GDS Africa across the Microsoft Cloud
GDS Africa’s certified specialists design, deploy and manage Microsoft solutions end to end — so you realize value faster, with less risk.
Assess
We map your environment, goals and Microsoft licensing, and build a clear, costed roadmap.
Design
We architect the right solution and adoption plan for your people and processes.
Deploy
We implement, migrate and integrate — with change management and minimal disruption.
Optimize
We support, tune and continuously improve, with GDS managed services if you want them.
FAQ
Common questions
CRM or ERP — what’s the difference? +
CRM manages customers and sales; ERP runs finance and operations. Dynamics 365 covers both, integrated on one platform.
What is low-code? +
Power Apps lets us build business apps with minimal hand-coding — faster delivery, lower cost and easy to change.
Does it integrate with Microsoft 365? +
Yes — Dynamics 365 and Power Platform are built on the same cloud and integrate natively with Teams, Outlook and your data.
Can you migrate our legacy CRM/ERP? +
Yes — we migrate data and processes from legacy or competing systems and design the rollout.
Put the Microsoft Cloud to work with GDS Africa
Talk to our team about cloud, security, networking or managed services for your business.